The KeySource Systemβ’
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ποΈ 1. Vehicle Access Framework
- How keys are handled across the dealership
- Who is responsible (by role, not person)
- When keys are created (timing rules)
- Standards (ex: every vehicle = 2 keys minimum unless exception)
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π§ 2. In-House Capability System
- Covers ~70% of vehicles (Asian + Domestic)
- Simple, repeatable execution
- Fast onboarding (<1 day)
- Digital and On-Demand
- SOPs, Workflows, and Decision Trees
- System stays with the dealership, not the employee
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π€ 3. Vendor Management System
- When to outsource vs in-house
- How to select vendors
- How to negotiate pricing
- How to manage turnaround times
- How to hold vendors accountable
π Especially for:
- European vehicles
- OEM-only situations
- Edge cases
π 4. Digital Key & Future Readiness
- Manufacturer apps (Hyundai, etc.)
- Digital key access strategies
- Customer delivery processes
- Transition planning (physical β digital)
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π 5. Repeatable Training System
- Plug-and-play onboarding
- 30-min modules
- <1 day ramp-up
- Always accessible
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π 6. Ongoing Ecosystem
- Equipment and Wholesale Inventory Distribution
- Support
- Decision-making
- Troubleshooting
- Updates as tech evolves
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